Cancellation Policy

At Alfa Collection, we strive to provide superior services. We understand that circumstances may arise that require the cancellation of scheduled consultations. Our cancellation policy is designed to be fair and transparent, ensuring clarity for both our clients and our team.

1. Cancellation Notice Period

Clients may cancel their orders without any penalties if they notify us at least 48 hours (2 days) before the shipment time.

2. Late Cancellation Fees

If a cancellation is made within 48 hours (2 days) of the shipment, 30% of the total shipment fee will be non-refundable. This fee covers the time and resources allocated for the preparation of your shipment.

3. Notification Methods

To cancel a shipment, clients must notify Alfa Collection through one of the following methods:

• Email: alfa.collection2023@gmail.com
• Phone: 95430 28467

Please include your full name, contact information, and the shipment date and time in your cancellation request to ensure timely processing.

4. Refund Processing Time

Refunds will be processed within 24 hours of receiving the cancellation request. Clients will be notified via email once the refund has been processed.

5. Special Conditions

Currently, there are no special conditions or exceptions to our cancellation policy. All clients are subject to the same terms and conditions as outlined above.

6. Contact Information

For any questions or concerns regarding our cancellation policy, please contact us at:

• Email: alfa.collection2023@gmail.com
• Phone: 95430 28467
• Office Address: 0, Anandpur road , Near chath ghat road, Udham singh nagar, Uttrakhand, 263148

Thank you for choosing Alfa Collection for your consulting needs. We appreciate your understanding and cooperation regarding our cancellation policy.